WSI will not be providing hurricane animations by FTP site for the 2005 season. In 2004, Storm Center was made operational primarily to provide Hurricane products during tropical storm events and not yet available to our customers, particularly Showfx Hurricane Tracker animations.  This feature is available this year on all WxPro v4.3 (Dell) and v3.3 (SGI) systems.

Note: Please review the material detailed below prior to an actual hurricane. In the hours leading up to “land fall” Support will have an increased call volume and have limited time to respond to “Hurricane Tracker” how to questions. After you have reviewed the Tutorials and practiced setting up a hurricane track, please call Support with any how to questions during normal support hours.

You can find information on how to create a 3D graphical animation showing the location, intensity, and projected path of Arlene at the following online location…

http://www.wsi.com/docs/customer/media/tutorials/indexdell.html

Note:  There are two hurricane tracker tutorials, T109 and T110, as well as supporting documentation

You also have all tutorials local to your system off the application Help menu.  Additional online documentation for all of WSI’s Applications is available at:

http://www.wsi.com/docs/customer/

Because of expected high call volume related to assisting customers most immediately affected by the storm, we ask that if you have questions, please DO NOT call the WSI help desk.  Rather, please send an email message to stormcenter@wsi.com.  Include your name and phone number, and a description of the issues or problems you are facing.  As soon as possible, a WSI representative will contact you by phone or return e-mail.

WSI Customer Support